While the possibilities of having a single packetized
network to handle voice and data have always been enticing, the technology
required to accomplish the goal efficiently was simply not available.
Specifically, the delays incurred by processing packets inside the network were
tolerable for delay-insensitive data applications but were unacceptable for
delay-sensitive applications such as voice. However, advances in technology
address this deficiency. Consequently, there is a growing interest in
consolidating voice and data traffic on what will ultimately be a single,
unified, packetized network from end to end.
Overview:
There are very good
reasons for separate networks and many advantages to be gained from
consolidating voice and data traffic. The technical requirements to achieve
consolidation are innumerous-including that data networks must be more reliable
with a higher quality of service (QoS) if they are to be suitable for
delay-sensitive applications such as voice.
Advantages exist both for
service providers and end users in a consolidated network in terms of initial
cost, maintenance, and support. Consolidation will enable new services that
will appeal to both.
The major packet voice technologies are voice over
asynchronous transfer mode (ATM), voice over MPLS, and voice over Internet
protocol (VoIP). Of these Internet protocol (IP) will ultimately be the
end-to-end voice transport method. The current switched voice network will stay
in place for at least a decade, slowly replaced by packetized voice. Early
consolidation will take place on the wide-area networks that access the public
switched telephone network (PSTN).
Small and medium-sized businesses
will play a key role in the adoption of converged voice and data, as will new
applications that go beyond the notion that "voice rides for free" over a
packetized network. Also customers will learn that typically VoIP requires an
investment and although "voice rides free" over the data network there is no
such thing as "free phone service" once you connect to the public
network.
Dynamic Integrated T1 Service - Buy your
phone service over single or multiple bonded T1s and use that same T1 for your
internet bandwidth needs, MPLS private network and more. Without having to
purchase any IP PBX equipment customers with any phone system can benefit from
the efficiencies of VoIP by purchasing all of their services over one "pipe",
dynamically allocate the bandwidth over that "pipe" between the various
services and maximize your efficiency. I.e. By receiving voice and internet
service over the same T1 your internet speeds automatically increase as number
of phone lines in use decrease. With separate voice and internet service any
unused bandwidth for one service is wasted. With a dedicated connection and
modern compression methods we offer a service that can support 1 Meg of
bandwidth with 18 phone lines in use per T1 simultaneously.
Hosted IP PBX Service - Simply pay per
month per phone and have all of your employees on one phone system anywhere in
the world with no equipment to maintain. All that is required is the IP phone
and a high speed internet connection.
SIP Trunking - Instead of using
traditional phone lines you can originate and terminate traffic directly with
various phone companies over your bandwidth connection at dedicated T1 rates.
This is a benefit where the cost of internet bandwidth is lower than the cost
of T1 loops or for locations that are too small to justify T1 service normally.
You can obtain dedicated T1 rates, but pay per channel vs. in T1
increments.
Telephone Systems or hardware
consultation - Many companies use VoIP for Intra Company communication
because "Voice Rides Free" over the data network. By installing IP PBX systems
your employees at various locations can talk to each other for free, transfer
calls between locations plus you can integrate work at home employees into your
voicemail and IVR platforms. Everyone on the system can use your phone lines or
T1 voice services from a single source location allowing smaller locations to
benefit from the lower rates at corporate locations due to volume at the single
location. Choosing an office phone system can be a daunting task. We show you
how to select an office phone system that meets your needs. Contact us today
for a free consultation and quote.
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